Frequently Asked Questions
What meals do you provide?
Breakfast, lunch, and an evening snack. All meals are prepared in-house.
What if my child has allergies. Can you make accommodations?
Yes, we can accommodate dietary restrictions.
What is the student-to-staff ratio?
There are no more than 10 babies (1:5) in our infant classrooms, while in our toddler classrooms there are no more than 12 (1:6). In our Twos classroom, there are 18 children (1:9), and in our preschool classrooms, there are 20 children (1:10). In our Transitional Kindergarten classrooms, there are 26 students (1:13).
Do you provide transportation?
Only from schools located within a 5-mile radius of the center, and 3 or more children from the school must be enrolled.
Is there a dress code?
All children are requested to have an extra set of clothes, labeled with the child’s name. Please include weather-appropriate shirts, pants, underwear, and socks for the unexpected accident. Play clothes are the most practical, as some of our projects are messy! Tennis shoes are the required footwear for outside play. Sandals, flip-flops, and dress shoes are strictly prohibited, for safety reasons.
What if my child gets sick?
If your child becomes ill at one of our centers, you will be notified and expected to take your child home within the hour. All children sent with a fever, vomiting, extreme diarrhea, etc. must not return for at least 24 hours following their illness. No medication, not even over-the-counter cough syrup, baby aspirin, lip balm, creams, lotions, etc. can be administered by the staff. If your child will be absent from school, please notify us by 9 a.m.
Is there a quiet time or rest time?
North Carolina State Child Care regulations require all children to rest daily. Two and three-year-olds rest from approximately 12:30 to 2:30 p.m. and four-year-olds from approximately 1:00 to 3:00. Each child has his own cot and is asked to bring a fitted crib sheet for covering; No sleeping bags, please. All bedding must be taken home and laundered every Friday and returned on Monday.
How do you celebrate Birthdays?
If you would like to provide the refreshments to celebrate your child’s birthday, they must be bought with the ingredients labeled.
Do you hold parent-teacher conferences?
Conferences are scheduled annually at a time that is convenient for you. We look forward to these special opportunities to talk about your child’s progress. Your child’s developmental assessment will also be discussed. Parents are also welcome to request additional conferences as needed, or as concerns arise.
What materials or supplies does my child need?
All types of early learning and art materials are provided at our centers. We stress sharing, and most children learn this quickly except where their own toys are concerned. For this reason, we ask you to honor our policy of ” no personal toys from home”. This rule holds true except for “Show & Tell” on Fridays. Aggressive toys (guns, swords, etc.) are not allowed!
What is the discipline policy?
Social-emotional health is one of the most critical factors in a child’s healthy development and school readiness. Responsive relationships and positive discipline techniques create supportive environments where children can grow and thrive. Some examples of positive discipline techniques include:
- Providing choices
- Using redirection
- Having clear rules and expectations
- Using reflection
Whenever disciplinary action is necessary, we adhere to a policy that strictly forbids any form of corporal punishment. Our method has always been, and will continue to be, one of age-appropriate “Time Out”. This consists of the child sitting quietly for one minute per year of age. For example, a three-year-old sits for three minutes and a four-year-old for four minutes, etc.
What is the inclusion policy?
This program is designed to be inclusive of all children with disabilities, special learning, and development needs. Modifications are made in the environment and staffing for children with special needs. When staff feels a child may need the expertise of a specific professional to help in his/her proper development, the parent will be notified. Together, staff and parents will discuss the child and his/her development needs. A professional might then evaluate the child and make a recommendation. If it is then determined that the child would benefit from other professional services, the staff will work in collaboration with the professional and parents to help the child grow and develop to his/her fullest potential.